UnikeCloud
Privacy policy
Effective October 15, 2026
UnikeCloud is a delivery operations app for drivers and the staff who dispatch them. This page describes the information the driver app and the operations dashboard collect, why they collect it, and who can see it. UnikeCloud does not sell this information.
Account
Accounts are invite-only. When your company adds you, we store your name, work email, role (driver, dispatcher, admin, or board), and the password you set. We use this to sign you in, show the right screens for your role, and know who performed a delivery.
Location during a shift
While you are on shift, the driver app collects your location: latitude, longitude, accuracy, speed, the time of the reading, and the delivery it belongs to when one is active. This includes background location. The phone keeps sending location after you leave the app, for as long as the shift stays open, so dispatch can still see you if the screen is off.
We collect it so dispatchers can see which drivers are active and where a delivery is. Location is not collected for advertising. Ending the shift stops tracking. Force-quitting the app also ends the shift, and location updates stop with it.
Who can see an active driver
Dispatchers at your company can see drivers who are on shift, including their live location, on the operations map. Admins and board users in that same company can see them too. A driver can see their own location. People outside your company cannot.
Delivery details
Orders stored in the app include the customer's name, phone number, and delivery address. Drivers and dispatch staff use this to complete and track the delivery. It is visible to the people in your company who are allowed to work that order.
Delete your account
You can request that UnikeCloud delete your account and the data associated with it. Email admin@UnikeCloud.com from the email address on the account. Use the subject “Account deletion request” and include that email address in the message.
We delete the login, the profile (name, email, and role), and location history tied to that account. Delivery records your company keeps for its operations may be retained after your sign-in is removed.
Contact
To ask about this policy or your account, email admin@UnikeCloud.com or contact the UnikeCloud administrator who invited you.